FAQs & Troubleshooting

Find The Answers To Some Common Questions

What are the recommended image sizes for upload?
  While setting up the opt-in tools and auto-campaigns, you will need to upload images at a number of places.  You can find information on which image ...
Wed, 15 Jul, 2020 at 3:10 PM
How to remove the Bitespeed tracking code from your store?
After you have uninstalled the Bitespeed app, in order to remove all additions made to your theme code, follow these steps: Go to "Themes" on...
Wed, 15 Jul, 2020 at 3:15 PM
What to do if automatic installation of the Bitespeed code snippet on your shop fails?
If, after installing the Bitespeed app, your opt-in-tools don't appear on the store or your campaigns don't work, it is most probably due to a fail...
Wed, 15 Jul, 2020 at 3:19 PM
Is BiteSpeed compliant with GDPR?
Yes, BiteSpeed as a Facebook Messenger Marketing platform is compliant with GDPR.  For end users of BiteSpeed customers As an ecommerce merchant, und...
Wed, 15 Jul, 2020 at 3:20 PM
Is BiteSpeed effective after pre-checked checkbox removal?
For those of our friends who do not know, Facebook earlier allowed the add to cart checkbox to be pre-checked for anyone adding something to cart. That all...
Wed, 15 Jul, 2020 at 3:27 PM
Does BiteSpeed slow down my website loading speed?
No, BiteSpeed does not delay any page load because BiteSpeed loads its Javascript code asynchronously, which means that BiteSpeed's widgets only start ...
Wed, 15 Jul, 2020 at 3:21 PM